Friendly Tech, K.K.

Kebbi Remote Privacy Policy

This Privacy Policy explains how Kebbi Remote collects, uses, stores, and protects information when authorized users sign in and remotely operate assigned Kebbi robots.

Last updated: April 9, 2026

1. Who we are

Kebbi Remote is provided by Friendly Tech, K.K. ("Friendly Tech", "we", "our", or "us"). If you have questions about this Privacy Policy or our data handling practices, please contact us at tsunoda@friendlytech.jp.

2. Scope

This Privacy Policy applies to the Kebbi Remote mobile application and information processed in connection with user sign-in, robot assignment, remote control commands, operational status checks, and support for the application.

3. Information we collect

Account and sign-in information

We process account-related information such as your email address, authenticated user identifier, session information, and tenant membership in order to let you sign in and confirm which robots you are authorized to control.

Assigned robot and operational data

We process information needed to operate the service, including assigned robot identifiers, robot serial number or nickname, control session identifiers, command requests, command status, and operational event logs.

Information you voluntarily provide

If you contact us for support or send testing feedback, we may process the information you provide in that communication, including your email address and the contents of your message.

Information we do not collect for this app

Kebbi Remote is not designed to collect advertising identifiers, precise location, contacts, photos, videos, health data, payment information, or microphone/camera content as part of normal use of the app.

4. How we use information

To authenticate users and maintain signed-in sessions.
To show the robots assigned to your account or tenant.
To create and manage remote control sessions and deliver command requests.
To show operational status, execution results, and connection state.
To maintain service security, investigate misuse, and troubleshoot incidents.
To provide support and improve reliability of the application.

5. Sharing and third parties

We do not sell your personal data. We do not share your personal data with third parties for advertising or marketing profiling. We may use service providers that process data on our behalf for hosting, authentication, storage, networking, or application delivery. These providers may include cloud infrastructure, authentication, hosting, and mobile app distribution partners acting as service providers.

6. Data retention

We retain account, assignment, and operational data for as long as reasonably necessary to provide the service, maintain security, support legitimate operational needs, and comply with legal obligations. Retention periods may differ depending on the type of data and the contractual or operational relationship with the tenant using Kebbi Remote.

7. Security

We use commercially reasonable administrative, technical, and organizational measures to protect information processed by Kebbi Remote. Data transmitted between the app and our services is intended to be encrypted in transit using HTTPS or equivalent secure protocols.

8. Your choices and requests

If you would like to request access, correction, or deletion relating to your account information, please contact us at tsunoda@friendlytech.jp. We may retain certain records where necessary for security, contractual, or legal reasons.

9. Children

Kebbi Remote is not directed to children and is intended for authorized operators, administrators, and partner testers.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date on this page.